NBA All-Access
Frequently Asked Questions about All-Access Membership
Click on the questions below to learn more about All-AccessAll-Access
1. What is All-Access?
2. How do I join?
3. Do I need to do anything to join?
4. How much does it cost?
5. Am I already a member?
6. What is the Member Center?
7. How do I take advantage of my All-Access benefits?
8. Are there opportunities to win prizes?
9. What are the terms & conditions of membership?
Email Communications 10. How do I sign up to receive free newsletters and offer emails?
11. What kind of offers will I receive from the NBA or the WNBA?
12. How often will I receive email newsletters?
13. How often will I receive All-Access membership program update emails?
14. How do I ensure that I receive the newsletters and offer emails I requested?
15. How do I unsubscribe from NBA Top Five Videos of the Week, NBA Fantasy, NBA Daily, NBA Offers, WNBA News, WNBA Offers or WNBA Partner Offers emails?
16. How do I unsubscribe from All-Access membership program update emails? My Account
17. How do I change my account information and settings?
18. What happens if I forget my member name or password?
19. What is my member name used for?
20. What is my screen name used for?
21. How do I change my email address?
22. Why am I being told to choose another email address or member name when I try to join?
23. How do I update my profile information?
24. How does the NBA use the data collected on NBA.com, WNBA.com and NBA.com/dleague? Help 25. Still need help with our site or your registration? 1. What is All-Access?
Simply put: All-Access is your free pass to everything basketball. It's a FREE membership program (Yep, it's FREE!) for NBA, WNBA, and D-League fans. Members get exclusive access to benefits like must-see video, the Web's best fantasy games, online games, content that can't be found anywhere else, insider discounts, and special promotions. So join All-Access now. Return to top 2. How do I join?
Joining just takes a minute. All you need to do is provide some basic information and then you can start enjoying all the great (FREE!) benefits of membership.Click here to get started. Return to top 3. Do I need to do anything to join?
Sure, but it's really easy. All you have to do is provide some basic information. And All-Access membership is free. Ready to get started? Click here. Return to top 4. How much does it cost?
Nothing. Zero. Zilch. Nada. (You get the point.) All-Access membership is FREE! Return to top 5. Am I already a member?
You just might be. If you've ever registered at NBA.com, WNBA.com, nba.com/dleague or even some of our teams' sites you may already be an All-Access member. Try logging in to your All-Access account. If you've forgotten your password, just click here and we can help you retrieve it. Return to top 6. What is the Member Center?
The Member Center is where you go when you want to update your All-Access membership account, manage your All-Access email subscriptions or find out about the latest benefits and exclusive offers for All-Access members. You can access the Member Center directly at NBA.com/AllAccess. Return to top 7. How do I take advantage of my All-Access benefits?
Just log-in with your email address and password. Once you're logged in, all of the member-only benefits are right there at your fingertips. Having trouble logging in? Visit Forgot Password for some help. You can also learn more about how to activate your benefits by checking out the All-Access
membership update emails. Return to top 8. Are there opportunities to win prizes?
Yes! All-Access members have plenty of chances to win once-in-a-lifetime experiences and exciting prizes through various sweepstakes and contests. We'll keep you posted about the latest and greatest opportunities to win. You can head over to the Member Center now to see if there are any current prize-winning opportunities. Remember to check the Member Center often , we frequently update the Web site with opportunities to win. Return to top
9. What are the terms & conditions of membership?
The All-Access membership terms are right here in the NBA.com Terms of Use and Privacy Policy. Return to top
10. How do I sign up to receive free newsletters and offer emails?
Log-in to the All-Access Member Center with your email address and password, then scroll to the My Subscriptions section. There you'll see your current email subscriptions and the other free email subscriptions we have. Click the checkbox next to each email newsletter or offer subscription you want to receive, then click the "Update" button to save your changes. (You'll be able to view a sample of most emails to help you decide what you'd like to receive.) Want to unsubscribe from something? Simply uncheck the checkbox, and click the "Update" button. Return to top
11. What kind of offers will I receive from the NBA or the WNBA?
Great ones! We'll send you special ticket offers, events and merchandise discounts from the NBA or the WNBA and their partners, and a whole lot more. Return to top 12. How often will I receive email newsletters?
Here's a list of our email newsletters and offers, and how often we send them.
  1. NBA Top Five Videos of the Week Newsletter: Emailed once a week. The NBA Top Five Videos of the Week Newsletter includes the top five NBA stories and special features for the week. Occasionally, we'll also send special NBA Top Five Videos of the Week messages when we have really big news to share.

  2. NBA Daily Newsletter: Emailed every week day, Monday through Friday. The NBA Daily delivers the latest NBA headlines, scores, nightly broadcast information and the daily NBA TV schedule.

  3. NBA.com Fantasy Basketball Weekly: Emailed every Friday. A weekly roundup of the latest fantasy basketball news and top-secret fantasy tips.

  4. NBA Offers Alerts: Emailed periodically. Exclusive ticket offers and pre-sales, offers from the NBA's partners, and events and merchandise discounts from the NBA.

  5. WNBA News Newsletter: Emailed once a week in-season and bi-weekly in the off-season. The official WNBA email newsletter gives you the WNBA's latest news and insights, and keeps you in the loop about special online features.

  6. WNBA Offers Alerts: Emailed periodically. Special member-only ticket offers, new WNBA product announcements and discounts, other promotions and invitations to local WNBA events.

  7. WNBA Partner Offers Alerts: Emailed periodically. One-of-a-kind offers and exclusive promotions from the WNBA's partners.
Return to top 13. How often will I receive All-Access membership update emails?
When we have new member benefits to share or a change in your All-Access membership, we'll email you with an update. You can expect to receive a message about once a month. Return to top 14. How do I ensure that I receive the newsletters and offer emails I requested?
We want to make sure you get exactly what you ask for. So be sure to add "nba@fans.nba.com" to your Email Address Book or custom sender lists when you set up your spam filters. This will help to ensure that you get the email alerts and newsletters you've requested, directly in your inbox. Click here to learn how to adjust your email settings. We've got directions for the most popular email providers. Return to top 15. How do I unsubscribe from NBA Top Five Videos of the Week, NBA Fantasy, NBA Daily, NBA Offers, WNBA News, WNBA Offers or WNBA Partner Offers emails?
Just log-in to the All-Access Member Center with your email address and password, then click on the "My Account" section. There you'll see your current All-Access email subscriptions. Simply "uncheck" each email you would like to unsubscribe from, then click the "Update" button to save your changes. Also, every email you receive from us has an "unsubscribe" link at the bottom, so you can unsubscribe right there on the spot, too. Return to top 16. How do I unsubscribe from All-Access membership update emails?
All-Access membership update emails fill you in on your current member benefits, important changes to your membership, and upcoming benefits you can look forward to. If you do not wish to receive these update emails, log-in to the All-Access Member Center with your email address (or username) and password, then click on the "My Account" section. On this page you will find a checkbox (that is checked) after date of birth signing you up for All-Access news, updates, and promotions. Uncheck this box and click "Update My Account & Exit" at the bottom of the page to unsubscribe. Also, every email you receive from us has an "unsubscribe" link at the bottom, so you can unsubscribe right there on the spot, too. Return to top 17. How do I change my account information and settings?
You can update all of your account settings at any time by signing in to the All-Access Member Center and clicking on the "My Account" section. Here you'll be able to change your personal profile (name, address), the email address to which you receive emails, your password, your fan preferences (favorite teams and favorite players) and your email subscriptions. Return to top 18. What happens if I forget my member name or password?
You can retrieve your forgotten password on the sign-in page of the NBA All-Access preference center. Just click the Forgot Your Password link, then enter your email address. You will receive an email from "NBA Account Services" with instructions on how to reset your password. Click here if you want help with retrieving your password now. Unfortunately, you cannot recover a forgotten member name. If you can't remember your member name, try your email address. If you still can't remember your member name, you'll have to sign up for a new All-Access membership. Return to top 19. What is my member name used for?
Your member name is your unique online identity for NBA All-Access membership. You can use your email address if you like. If you try to register with a member name already being used for an NBA All-Access account, you will be requested to provide a new one. Return to top 20. What is my screen name used for?
Your unique All-Access screen name will be used when you do things like play fantasy games, post a comment on Fan Voice, write in to one of our editorial features, or appear on a game leader board. Return to top 21. How do I change my email address?
Log-in to the All-Access Member Center with your email address and password, then click on the "My Account" section. There you'll be able to edit or update your email address. Return to top 22. Why am I being told to choose another email address or member name when I try to join?
If this happens, you may already have an All-Access member name and password. This could be because you previously became a member through a past promotion on one of our Web sites, in an arena or at an event. If you don't recall your password, we can email it to you. Just click here. Once you get it, you can log into the Member Center and enjoy all the All-Access benefits. Return to top 23. How do I update my profile information?
Keeping your profile and preferences up-to-date is key to the most personalized All-Access experience. (You wouldn't want to miss out on special event invitations or information about your favorite team would you?) To update your information, just log-in to the All-Access Member Center, then click on the "My Account" section. There you'll be able to update your profile information including your name, address, email address, password, screen name and date of birth. Return to top 24. How does the NBA use the data collected on NBA.com, WNBA.com and NBA.com/dleague?
The NBA.com network of Web sites (NBA.com, WNBA.com and NBA.com/dleague) is committed to safeguarding your privacy online. If you would like complete information about our data collection, security and privacy practices, please review the NBA.com Network privacy policy. Return to top 25. Still need help with our site or your registration?
Can't find the help you're looking for? Please review our network-wide FAQs or send us an email here. Return to top
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